CARE & MAINTENANCE

To retain your carpets appearance and prolong its life, we suggest you follow  these basic suggestions:

1. Vacuum thoroughly on a daily basis to remove dirt and grit
2. Take prompt action to clean any area affected by spillage before it dries
3. Seek professional cleaning advice in the event of heavy soiling

Vacuuming

Without doubt, the most important aspect of carpet care is vacuuming. This should start from the moment the carpet is fitted. We recommend daily vacuuming with a well serviced upright cleaner, incorporating a beater bar/brush head. However if you have a loop pile carpet it should only be cleaned with a suction head. Beater bars may catch the fibres and give your carpet a hairy appearance.

Wear Prevention

There are a number of precautions you can take to reduce wear and tear to your new carpet

• change the position of your furniture to equalise the wear on the carpet
• if your carpet is fitted up to external doors, use a rug or mat to catch dirt and grit
• remove outdoor shoes especially those with special gripping qualities, such as trainers. The soles on these shoes can pull and tear at the pile, particularly in turning areas and on stairs.

You may notice the following characteristics in your new carpet:

Sprouting Tufts

To give carpets their smooth surface, they are put through a shearing process. This action can be likened to that of mowing a lawn. Each roll of carpet is made up of millions of tufts and there is a likelihood that some of them may have been missed during shearing. After a time, these work their way to the surface and appear as sprouting or shooting yarn. Pets with claws may also snag or pull the tufts causing the same effect. NEVER pull a tuft, simply cut it off level with a sharp pair of scissors.

Shedding

All newly fitted carpets will tend to shed, or fluff, which is perfectly normal and will diminish naturally in a few weeks. The only efficient way to remove this is by vacuuming. If this is not done, the fluff remains in your carpet and will be trodden back into the pile resulting in a flat, matted and dull look.

Pole marks/Crush lines

When carpets are stored in warehouse racks, they are subject to considerable and sustained pressure. As a result, crush lines may be visible when the carpet is first unrolled and may be more noticeable in lighter, open ground shades. This is quite normal and the lines will disappear within a few weeks of normal use, particularly if you vacuum regularly.

Shading and Pile Pressure

Through use and in time all carpets will flatten to a certain degree. The degree of noticeable shading will depend on the amount of design in the carpet, together with the depth of colour.

Daily vacuuming may help to restore a more uniform colour. It is important to vacuum against the natural direction of the pile as this will lift the tufts upright again.

Fading

Although every care is taken to ensure dyes meet strict requirements, carpets, as with other natural textiles, cannot be dyed absolutely fast to light. Carpets will tend to fade when subjected to sunlight. Normal wear and light soiling will also give the appearance of fading and both effects are obviously beyond the control of the manufacturer.

Berber Lines

Natural wool is mixed with dyed wool, to give Berber and tweed carpets their flecked look. Because of this there may be a lined effect not seen in a small sample. This is a natural characteristic of Berbers and not a manufacturing fault.

The above was taken from Axminster carpets web site.

Click this link to see a guide to cleaning wool carpets

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